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EDITEL + SPAR SLOVENIA

This case study highlights how the strategic implementation of EDI together with centralised warehousing can transform business operations and provide a competitive advantage in a rapidly evolving market. Spar Slovenia's journey is a model for companies looking to optimise their processes through EDI.

FMCG EDI Integration
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Background

Spar Slovenia embarked on the path of electronic data interchange (EDI) in 2003. Cooperation with EDITEL/PANTEON GROUP began in 2004, and June 2024 marked the 20th anniversary of the partnership. This case study presents Spar Slovenia's transition to EDI, the challenges it overcame and the results achieved.


With its history of tireless development, Spar Slovenia has set the gold standard for end-to-end process optimisation through EDI. They have never been satisfied with a partial implementation, but together with the EDITEL/PANTEON GROUP have always strived to reach the next level. Among other aspects, the widespread introduction of electronic data interchange for returns and credit notes puts them one step ahead of other retailers in Slovenia.

Challenges before EDI

Prior to the introduction of EDI, Spar Slovenia faced a number of operational inefficiencies:

  • Manual procedures: orders were managed by faxes, phone calls and emails, causing inconsistencies and delays.
  • Lack of standardisation: Spar Slovenia and its suppliers did not have a single framework for data exchange, which caused bottlenecks.
  • Stock management problems: vzdrževanje nadzora nad ravnmi zalog, dobavami in naročili je bilo težavno, saj je bilo v veliki meri odvisno od osebja v posameznih trgovinah.

Why EDI and EDITEL/PANTEON GROUP?

Spar Slovenia was looking for a comprehensive EDI solution to streamline the entire business process, covering orders, confirmations, delivery notes, receipts, invoices, returns and credit notes.


EDITEL/PANTEON GROUP was selected for its in-depth understanding of business processes and its holistic approach to EDI implementation, complemented by its reliability and technical competence.

Concerns about the introduction of EDI

The actual operation and implementation of EDI was presented in a professional and explained way, that did not raise major concerns and did not give an overwhelming picture of the whole situation. If there were any challenges, these were resolved together in a constructive way.


There was only one standard concern before the introduction, namely whether the investment in EDI would pay off in the short term, which it quickly turned out that it could. Spar showed patience and opted for incremental steps, eventually taking around four to five years to implement the whole process from order to e-invoice. This patience is very much needed when embarking on a successful EDI implementation project.

Integration and process improvements

EDI solutions have been fully integrated into Spar Slovenia's processes and thus into the ERP systems. EDI control systems have also been introduced for better control. 

The main improvements brought by EDI were:

  • Automation: many processes, such as ordering, goods collection and invoice processing, have been fully automated.
  • Scalability: the EDI solution has adapted to the company's growth and to changes in the market.
  • Internal and external use: advocating the system internally and among suppliers was challenging but ultimately successful, demonstrating the value of EDI.

In addition, Spar Slovenia introduced centralised warehousing together with EDI, which was a key step in the standardisation and optimisation of logistics processes.

Impact on the competitiveness of the company

The comprehensive introduction of EDI has helped to simplify, streamline and speed up processes, making the company more competitive.

In addition to cost savings, centralisation and control of document flows have facilitated planning and decision-making. As a point of differentiation, Spar is working to extend the use of full EDI (seven EDI documents) also to its smaller suppliers, thus achieving an even greater competitive advantage.

Achievements through EDI

SPAR highlighted several key aspects of its partnership with EDITEL/PANTEON GROUP:

  • Flexibility: the team was always available to solve challenges.
  • Innovative: many of the proposed solutions were successfully implemented.
  • Win-win: suppliers recognised the simplifications and optimisations that EDI brought.

 

Next steps and improvements or wishes for the future

SPAR's vision for the future includes:

  • EDI expansion: integrating more suppliers into the EDI network.
  • Standardisation: promoting a single EDI environment across the country.
  • Digital evolution: support for outbound invoicing in EDI format and further development of automation.

Of course, there are always suggestions for improvement, as the company is alive and processes are constantly being updated and changed. Improvements and adjustments to EDI are regularly discussed in meetings in order to further optimise the company's work.

Message for users who do not use EDI

SPAR pogled na EDI:

EDI standardizira in poenostavi delovne procese, izboljša učinkovitost, zmanjša stroške ter podjetja uskladi z digitalnimi trendi preobrazbe.”
Andrej Rajh, vodja BPM pri SPAR Slovenija

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